Privacy Policy

1. Scope

This Privacy Policy explains how Waseme AI ("Waseme", "we", "us", or "our") collects, uses, discloses, retains, and protects information when you use the Waseme Studio Android application and its related cloud services (together, the "Service").

Waseme Studio is a creator tool for generating, editing, styling, translating, and exporting captions for videos.

2. Information we collect

Account information

When you sign in with Google, we receive information needed to create and manage your Waseme Studio account. This may include your name, email address, Google profile photo URL, and a Firebase user identifier. Google handles your Google credentials; Waseme does not receive your Google password.

Creator content and project information

• Your original video remains on your device and is not uploaded to Waseme.
• When you request caption generation, the app extracts audio on your device and uploads that temporary audio to our cloud service.
• We process and store the resulting transcript, timed words, captions, translations, selected language, project title, and technical project identifiers needed to provide the Service.
• Caption styling, video preview, final video rendering, and gallery saving happen on your device.

Closed-beta applications

If you request access to a closed beta, we collect the name or creator name, Google Play email address, country, main content language, creator category, optional Android phone model, and consent information you submit. We use this information to select, invite, and communicate with testers and to understand the beta cohort.

Purchases and credits

If you purchase caption credits, Google Play processes the payment. We receive and store information needed to verify and fulfil the purchase, such as the product identifier, purchase token, order identifier, purchase state, and your Waseme credit balance. We do not receive your complete payment-card details.

Diagnostics, security, and usage information

We collect limited information needed to operate, secure, and improve the Service. This may include processing stages, retry and error categories, performance measurements, crash reports, app and device metadata, operating-system version, network type, app installation identifiers, IP address and country derived from it, Play Integrity signals, and fraud-prevention identifiers. Our mobile diagnostics are designed not to include video filenames, media addresses, project titles, transcripts, captions, email addresses, Firebase user IDs, or purchase tokens.

3. How we use information

We use information to:

• authenticate users and manage Waseme Studio accounts;
• extract speech, generate timed captions, and translate captions;
• save project state and return results to the correct user;
• verify purchases, maintain credit balances, and prevent fraud;
• operate, troubleshoot, secure, and improve the Service;
• review closed-beta applications and communicate with testers;
• respond to support, privacy, and legal requests; and
• comply with applicable law and enforce our rights.

We do not sell personal information, use creator content for targeted advertising, or show advertising in Waseme Studio.

4. Service providers and disclosures

We use service providers to operate Waseme Studio. Depending on the feature you use, information may be processed by:

• Google, including Google Sign-In, Firebase Authentication, Crashlytics, Performance Monitoring, Play Integrity, Google Play Billing, and Google AI services;
• Cloudflare, for application APIs, storage, queues, and databases;
• Modal, for speech-processing compute; and
• OpenRouter and the selected AI model provider, for caption translation requested by the user.

These providers process information to deliver services to Waseme under their applicable terms and data-protection commitments. We may also disclose information when required by law, to protect users or the Service, to investigate abuse, or as part of a merger, acquisition, financing, or sale of assets subject to appropriate safeguards.

5. Retention and deletion

Temporary uploaded audio is deleted after caption processing succeeds or reaches a terminal failure. Upload reservations expire after approximately one hour, and expired temporary audio is removed by our cleanup process.

We retain account information, project metadata, transcripts, caption results, translations, credit balances, and operational records for as long as needed to provide the Service, maintain security, resolve disputes, and meet legal obligations. Crash and performance data follow the retention periods of the relevant Firebase services. Purchase, fraud-prevention, and legal records may be retained when required by law or necessary to protect the Service.

Closed-beta application information is retained while the testing programme is active and for a limited period afterwards to manage invitations, feedback, and future access. You may ask us to remove your application information at any time.

You may request deletion of your Waseme Studio account and associated personal information by emailing [email protected] from the email address connected to your account. We may need to verify your identity. We will delete or de-identify information associated with your account unless retention is required for security, fraud prevention, financial recordkeeping, or another legal obligation.

Deleting the app does not by itself delete information already held by the cloud Service. Local projects and exported videos can be deleted using your device controls.

6. Security

We use technical and organisational safeguards designed to protect information, including encrypted network connections, authenticated service access, access controls, private cloud storage, limited diagnostic fields, and automatic temporary-audio cleanup. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. International processing

Waseme is based in Kampala, Uganda. Our service providers may process information in other countries. Those countries may have different data-protection laws from the country where you live. We use provider agreements and other appropriate safeguards where required.

8. Children

Waseme Studio is intended for adult creators and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You can sign out in the app, control notification permission in Android settings, choose whether to submit a video for caption generation, and request account or data deletion by contacting us.

To exercise a privacy right, email [email protected]. We may ask for information reasonably necessary to verify your identity and locate your account.

10. Changes to this policy

We may update this Privacy Policy as Waseme Studio evolves or legal requirements change. We will publish the updated policy at this URL and revise the effective date. If a change materially affects how we use personal information, we will provide additional notice when appropriate.

11. Contact

Waseme AI
Kampala, Uganda
[email protected]